1.

The Practice of Knowledge Management  (POKM) is about achieving SIGNIFICANT and SUSTAINABLE PERFORMANCE by adopting 8 KEY SELF – DRIVEN MINDSETS and HABITS (Focus), namely – K-identification, K-acquisition, K-application,  K-sharing, K-development, K-creation, K-preservation and K- measurement

2.

The INTERNALISATION of these mindsets and habits (Focus) transform individuals, teams and organisations to be more self – driven, pro – active, collaborative and innovative

3.

In this context, The JT Frank POKM model offers a HIGHLY STRUCTURED and INTEGRATED APPROACH to pioneer, sustain and innovate the Practice of Knowledge Management facilitated by 6 KEY ENABLERS, namely – Physical architectures, Structural design, POKM Policy/Roadmap, Culture-driven K-tools, Innovative Knowledge Professionals and Technology

4.

The Practice of Knowledge Management (POKM) is a progressive journey in pursuit of ORGANISATIONAL DEVELOPMENT/IMPROVEMENT by capitalising on the collective tacit and explicit knowledge of the enterprise

5.

It is about NURTURING A WORK CULTURE that places key emphasis on adopting a “Self-driven, Pro-active, Collaborative and Innovative mindset” to deliver significant and sustainable performance

6.

It is a Management approach and an Organisational philosophy for the K – based Economy that challenge the Practice of People – directed management to deliver results

7.

As a Global Centre, JT Frank Academy’s key focus is to facilitate organisations to develop the STRATEGIC CAPABILITIES to migrate from the Practice of People – directed management to the Practice of Self – driven Knowledge (Competency) Management by adopting the JT Frank POKM model

8.

The JT Frank POKM model places key focus on formulating and implementing OPERATING POLICIES AND STRUCTURED ROADMAPS to pioneer, sustain and innovate the Practice of Knowledge Management

9.

This will eventually transform enterprises to be Global Emerging Knowledge Organisations (GEKO)

10.

Ultimately, The JT Frank POKM model, assists organisations to increase Operational Excellence, enhance Customer Responsiveness and accelerate Innovation Intensity giving rise to a higher level of ORGANISATIONAL COMPETITIVENESS and the capability to achieve SUSTAINABLE PERFORMANCE in the K-based Economy

The Practice of Knowledge Management assists organisations to:-

1.	Increase OPERATIONAL EXCELLENCE -
	a) Reduce number of mistakes or repeated mistakes b) Decrease cost of operations or managing projects c) Increase consistency to achieve deadlines
2.	Enhance CUSTOMER RESPONSIVENESS -
	a) Speed up response time b) Deliver consistent services c) Offer more quality solutions
3.	Accelerate INNOVATION INTENSITY -
	a) Generate more ideas b) Shorten the time taken to innovate c) Pioneer breakthrough improvements